If you are not satisfied with your order for any reason, we will accept the return of items that are in new, unused condition, with original tags attached and all original packaging and other components included, when accompanied by an original MMS Brands receipt/invoice or gift receipt. All MMS Brands access merchandise must have all original packaging and components to be eligible for return or exchange.
Returned items must not be washed, worn or altered.
Credit for your returned item(s) will be refunded back to your account in the same form of payment used to purchase the item(s). Credit will be issued for the item returned as well as any taxes payed. Credit for returns will not include charges paid for shipping charged incurred on the original order. The credit should appear on your next statement. You should receive an email confirming the completion of return processing.
You have one options for returning/exchanging merchandise purchased online: by mail. All returns/exchanges of online orders, must be returned within 30 days from the day the order was shipped.
Option 1: By Mail
To return or exchange by mail, please follow these instructions:
1. Email us your order information to receive approval for the return.
2. Once you have received the OK to return the item securely pack your merchandise, making sure to include all pages of the packing slip. Please try to use the original shipping box and materials.
3. Purchase postage from either USPS, UPS or FedEx and affix the return label to your return package.
4. The drop off your return package at any US Postal Service office, UPS office or FedEx drop-off location.
NOTE: Eligible merchandise purchased on mmsbrands.com using PayPal may be returned to mmsbrands.com for a refund to the purchasing PayPal account only, no exchanges.
If you are not satisfied with your purchase for any reason, MMS Brands will accept the item(s) for full refund or exchange within 30 days of original purchase.
Merchandise eligible for return or exchange must be:
• New, unused, unwashed and in good condition;
• Inclusive of all original hangtags, packaging, and components at the time of return or exchange
• Accompanied by an original receipt or gift receipt.
Return and Exchange Restrictions:
• Items purchased in a Retail store cannot be returned to MMS Brands
• Items purchased in a Wholesale store cannot be returned to MMS Brands
• Refunds and price adjustments will be issued in the original tender of the purchase, except cash and check refunds will be issued by mail check
MMS Brands reserves the right to modify its return and exchange policy at any time.